bd123's Privacy Policy
bd123 is always committed to protecting your personal information — our platform operates with SSL encryption and strict data protection standards.
Introduction & Scope
1 Purpose of This Policy
This privacy policy describes in detail how bd123 collects, processes, stores, and protects the personal information of users of its website and services. This policy has been prepared in accordance with applicable data protection laws and regulations in Bangladesh.
By using any of bd123's services, you agree to comply with the terms described in this privacy policy. This policy is an integral part of our Terms and Conditions.
We may update this policy from time to time. For any changes, we will post a notice on the site and the "Last Updated" date will be revised. You are encouraged to visit this page regularly.
Data Collection & Sources
2 Information We Collect
bd123 may collect the following types of information:
- Identity Information: Your full name, date of birth, and national identity card details (when required for age verification).
- Contact Information: Mobile number, email address, and current address.
- Account Information: Username, password (in encrypted form), security questions, and account preferences.
- Financial Information: Deposit and withdrawal history, payment method details (bKash, Nagad, Rocket, Upay, partial bank account details).
- Technical Information: IP address, browser type, device information, cookies, and log data.
- Gaming Activity Information: Betting history, win/loss records, preferred games, and play time.
3 Sources of Data Collection
We collect information from the following sources:
- Directly from you: During registration, login, form submission, and when receiving support services.
- Automatically: Through cookies, web beacons, and similar technologies while you browse the site.
- From third parties: Transaction confirmation information from payment processors (bKash, Nagad, Rocket, Upay, and associated banks).
- Identity verification services: Third-party verification services used to meet legal obligations.
Data Use & Purpose
4 How We Use Your Information
bd123 uses collected information only for the following legitimate purposes:
- Creating, managing, and securing accounts.
- Processing deposits and withdrawals and maintaining transaction records.
- Providing customer support — resolving your issues via live chat and email.
- Fraud detection, anti-money laundering, and meeting legal obligations.
- Completing age and identity verification processes.
- Implementing responsible gaming policies and supporting at-risk users.
- Improving platform quality and enhancing user experience.
- Sending relevant offers and notifications based on your preferences (subject to your consent).
5 Legal Basis for Processing
We process your information on the following legal bases:
- Performance of a contract: For account management and service delivery.
- Legal obligation: To comply with applicable laws and regulations.
- Legitimate interests: For fraud prevention and platform security.
- Consent: Based on your explicit permission for marketing communications and optional data processing.
Data Sharing & Disclosure
6 When We Share Information
bd123 never sells your personal information or discloses it to third parties for marketing purposes. However, limited information may be shared in the following circumstances:
- Payment processors: Necessary information shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions.
- Technology service providers: Trusted partners for server hosting, database management, and security services.
- Identity verification services: Age and identity verification agencies to meet legal obligations.
- Law enforcement agencies: To government authorities based on court orders or legal directives.
- Fraud prevention: With relevant authorities to prevent suspicious activity.
We have privacy agreements with the third parties we work with, and they may only use information for specified purposes.
Cookies & Tracking Technologies
7 Use of Cookies
bd123 uses cookies and similar technologies to operate the website smoothly and to improve your browsing experience. The following types of cookies are used:
- Essential cookies: Necessary for maintaining login sessions, ensuring security, and basic functionality.
- Functional cookies: For your language preferences, account settings, and personalized experience.
- Analytics cookies: For monitoring site traffic and improving service quality.
You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality.
Data Security Measures
8 Security Technologies & Practices
bd123 follows the highest industry-standard security practices to protect your personal and financial information:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Password protection: Your password is never stored in plain text — strong hashing algorithms are used.
- Firewall & anti-fraud systems: Automated systems are active to prevent unauthorized access and fraud.
- Regular security audits: Regular security assessments are conducted through third parties.
- Limited access: Only authorized staff have access to personal information when necessary.
9 Data Retention Period
bd123 retains your information only for as long as necessary. As a general guideline:
- Active account data: For as long as the account remains active.
- Financial transaction records: For the period required by legal obligations.
- After account closure: May be retained for a specified period taking into account relevant legal obligations and potential dispute resolution needs.
- After withdrawal of marketing consent: The relevant data is deleted or deactivated in due course.
Your Rights
10 Your Rights Regarding Your Information
As a user of bd123, you have the following rights regarding your personal information:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to request correction of incomplete or inaccurate information.
- Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal limitations).
- Right to restrict processing: The right to request that your information be used in a limited way for specific purposes.
- Right to data portability: The right to request your information in a structured, machine-readable format.
- Right to object: The right to object to the processing of your information for marketing purposes.
- Right to withdraw consent: The right to withdraw previously given consent at any time for any data processing carried out on the basis of consent.
To exercise these rights, contact us. We provide support 24/7 via live chat and email ([email protected]).
Minor Protection & Responsible Gaming
11 Protection of Minors
bd123 provides services only to individuals aged 21 or above. We never knowingly collect personal information from minors.
If we become aware that a minor has created an account or provided information, that account will be closed immediately and the associated information will be deleted appropriately.
To learn more about responsible gaming, visit our Responsible Gaming page.
International Data Transfers
12 Policy on Data Transfers
For operational purposes, your information may sometimes be processed outside Bangladesh. In the case of such transfers, we ensure that:
- Adequate data protection is in place in the recipient country or organization.
- Appropriate contractual safeguards are in place with third parties.
- Data transfers are conducted in compliance with applicable laws and regulations.
Policy Changes & Contact
13 Notice of Policy Changes
bd123 reserves the right to make changes to this privacy policy at any time. For significant changes, we will:
- Post a notice on this page and update the "Last Updated" date.
- Endeavor to notify registered users via email or through the platform.
- May seek renewed consent for significant changes.
Continued use of the service after changes will be taken to mean acceptance of the new policy.
14 Contact Us
For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact us:
- Live Chat: Use the live chat feature on the site — support is available 24/7 in Bengali and English.
- Email: [email protected]
Our dedicated support team will process your request as quickly as possible. For privacy-related requests, verification of your identity may be required.