bd123 Terms & Conditions

General Overview

These Terms & Conditions ("Terms") apply to all users ("User" or "you") of the bd123 platform and its services. bd123 is an online casino and betting platform operated for users in Bangladesh.

By accessing our website, registering an account, or using any of our services, you fully agree to these Terms. If you do not agree, please refrain from using our platform.

Eligibility & Age Requirement

To open an account and use services on bd123, you must meet the following conditions:

• You must be at least 21 years of age ("For persons aged 21 and above only").
• You must register an account with accurate and complete personal information.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must not reside in a jurisdiction where online gaming or betting is legally prohibited.
• Funds deposited into your account must come from a legitimate source.

If any user opens an account by providing false information, bd123 reserves the right to suspend or close that account and forfeit the associated balance.

Account Registration & Security

When registering on bd123, you must provide a valid username, password, and contact details. You are fully responsible for maintaining the security of your account.

• Never share your login credentials with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• You are responsible for all activities carried out from your account.
• bd123 may request identity verification documents at any time for account verification purposes.

The verification process may require government-issued documents such as a National ID (NID), passport, or driving licence. Failure to provide valid documents may restrict deposits or withdrawals.

Deposits & Withdrawals

Financial transactions on bd123 are governed by the following guidelines:

Deposits

• Minimum deposit: ৳100 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Deposits are generally credited to your account instantly.
• If any promotional conditions apply for receiving a bonus, they will be displayed separately.

Withdrawals

• Minimum withdrawal: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made via the same method used for the deposit; transfers to third-party accounts are not permitted.
• Withdrawals may be delayed if account verification has not been completed.
• bd123 reserves the right to hold withdrawals in cases of suspicious activity.

Bonuses & Promotional Offers

bd123 provides various bonuses and promotional offers for its users. These offers are subject to specific terms and conditions.

Welcome Bonus

• Up to 150% bonus on the first deposit, up to a maximum of ৳8,000.
• Wagering requirement: the bonus amount must be wagered 15 times (on the bonus amount only, not combined with the deposit).
• Example: a ৳1,000 deposit earns a ৳1,500 bonus; total balance ৳2,500. Before withdrawing the bonus, you must place bets totalling ৳1,500 × 15 = ৳22,500.
• Another example: a ৳12,000 deposit earns a maximum ৳8,000 bonus; total ৳20,000.
• A bonus may only be claimed once; claiming the same bonus across multiple accounts will result in cancellation.

General Bonus Policy

• Each bonus may have its own expiry and conditions — please read them carefully before accepting an offer.
• bd123 reserves the right to modify or cancel any bonus offer.
• If bonus abuse is proven, the bonus and any associated winnings may be forfeited.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirements have been met.

VIP Program & Cashback

bd123 operates a four-tier VIP program that provides exclusive benefits to regular players:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.6%.
• Gold: Weekly cashback up to 0.9%.
• Platinum: Weekly cashback up to 1.2%.

VIP tier progression depends on your activity and participation on the platform. Cashback is calculated based on eligible losses each week and credited to your account within a specified timeframe.

Fair Play & Prohibited Activities

bd123 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:

• Use of any fraudulent software, bots, or automated tools.
• Any attempt to manipulate game outcomes.
• Unauthorised access to another user's account.
• Money laundering or any illegal financial activity.
• Bonus abuse through multiple accounts.
• Fraudulent transactions with other users or colluding on bets (collusion).

Involvement in any of the above prohibited activities will result in permanent account closure and all balances may be forfeited. Relevant authorities may also be notified if necessary.

Privacy & Data Protection

bd123 uses SSL encryption and modern security technology to protect users' personal information. Full details on our data collection and usage practices can be found on our Privacy Policy page.

• Your personal information is not sold to third parties.
• Certain data may be retained to meet applicable legal obligations.
• Even after account closure, some information may be retained in accordance with regulatory requirements.
• Contact us to access, correct, or delete your information.

Account Suspension & Closure

bd123 reserves the right to suspend or close any account in the following circumstances:

• Breach of any clause in these Terms.
• Fraudulent or suspicious activity.
• Failure to complete identity verification or provision of false information.
• Extended account inactivity (inactive account policy applies).
• At the user's own request.

Users may also request account closure at any time by emailing [email protected] or via live chat. Any valid balance (if applicable and not subject to any conditions) remains withdrawable after account closure.

Responsible Gaming

bd123 believes in responsible gaming. Betting is a form of entertainment — it should never be considered a source of income.

• Set deposit and time limits for yourself.
• If betting is causing problems, contact us to temporarily or permanently exclude yourself (self-exclusion).
• Opening an account or playing games by anyone under 21 years of age is strictly prohibited.

For complete responsible gaming guidelines and tools, visit our Responsible Gaming page.

Limitations & Disclaimers

bd123 is a secure and reliable platform; however, our liability is limited in the following areas:

• Losses caused by technical errors, server outages, or internet connectivity issues.
• Errors on the part of third-party software or game providers.
• Changes to game or transaction outcomes due to unforeseen technical issues.
• Any losses arising from problems with the user's own device or connection.

bd123 reserves the right to correct any bonus or winnings incorrectly displayed due to a technical error, even if they have already been credited to the account.

Dispute Resolution

To resolve any dispute or complaint, please contact our support team first:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

After a complaint is submitted, our team will review the matter and endeavour to provide a resolution as quickly as possible. Including your account ID, the relevant transaction number, and a detailed description when submitting a complaint will speed up the process.

bd123's decision will be considered final; however, we are committed to resolving all matters through a fair and transparent process.

Intellectual Property

All content on the bd123 platform — including logos, trademarks, graphics, software, text, and design — is the intellectual property of bd123. Users may not reproduce, distribute, or commercially use any content. Content belonging to third-party game providers is protected under their own intellectual property rights.

Changes to Terms

bd123 reserves the right to amend these Terms at any time without prior notice. Updated Terms will take effect as soon as they are published.

• For important changes, we will try to notify users via email or through the platform.
• Continuing to use the platform after any changes means you agree to the new terms.
• For your convenience, the date of the latest update will be mentioned on this page.

If any change is not acceptable to you, stop using the platform and contact us.

Contact & Support

If you have any questions or need clarification about these terms, please contact our support team:

• Live Chat: 24/7 around-the-clock support — in Bengali and English.
• Email: [email protected]

Our support team is always ready to answer any of your questions.